Fees & Pricing

Fees & pricing for installation, services & equipment.

Price Service Descrition
$100 Standard Installation Credit / Debit Card Auto-Pay Includes J Arm Mount or tripod with up to 10' of pole. 150 feet of outdoor Cat5e cable.
Single hole thru one wall.
$150 Standard Installation with invoice billing Includes J Arm Mount or tripod with up to 10' of pole. 150 feet of outdoor Cat5e cable.
Single hole thru one wall.
$30-100 Non-Standard Installation Add-On Install 4x4 post, 10' of pole & up to 300 feet of outdoor cable.
Difficult installations or requiring more than 2 hours of labor.
Does not include burial of cable.
$50 Wireless Site Survey Check for signal, without performing installation at the same time.
Does not apply if tech can not get required signal level.
$50 Decline Installation If tech arrives and can get required signal level, and/or customer declines standard installation to be performed.
$25 Customer No-Show If tech arrives and customer is not home or a decision making person, over 18 years old is not present at scheduled installation time.



$ FREE Service Plan Change Change Your Service Plan
$ FREE Update Personal Info Update your contact info or payment method.



$50+ Standard Service Call Reprogramming equipment, repairing customer damaged cable, moving cable or antenna, adding additional equipment, re-aligning antenna.
$100 Additional Router Installation Includes a CWW Router and installation of extra cable, up to 100' indoor.
$10 Remote WIFI Password Change Requires a City Wide WIFI owned & managed router that we can remotely access.
$10/mo Vacation Standby Keep equipment installed, but on standby mode, when you're gone for extended periods of time.
$10-100 Remote Troubleshooting Troubleshooting of customer's equipment, beyond the WIFI Router.
$25 Resume Suspended Service Fee set when customer is over 30 days past due & service is suspended for non-payment
$50-100 Re-installation Of Equipment Installation of equipment, after a customer has canceled or been disconnected & equipment removed and customer later resumes service.
$150 Non-Return of Antenna If customer cancels service or is disconnected for non payment, and does not return or allow pickup of antenna.
$20 Non-Return of Power Adapter If customer cancels service or is disconnected for non payment, and does not return or allow pickup of power adapter (POE).
$50 Non-Return of WIFI Router If customer cancels service or is disconnected for non payment, and does not return or allow pickup of CWW owned WIFI Router.
$25 Returned / Bounce Check Fee applied if customer's check is returned as NSF.

Fees may be applied at any time, using any form of payment we have on file.