Includes J Arm Mount or tripod with up to 10' of pole. 150 feet of outdoor Cat5e cable. Single hole thru one wall.

Install 4x4 post, 10' of pole & up to 300 feet of outdoor cable. Difficult installations or requiring more than 2 hours of labor. Does not include burial of cable.

Check for signal, without customer's intention of installing service at the same time.

If tech arrives and can get required signal level, and/or customer declines standard installation to be performed.

If tech arrives and customer is not home or a decision making person, over 18 years old is not present at scheduled installation time.

Change Your Service Plan

Update your contact info or payment method.

Reprogramming equipment, repairing customer damaged cable, moving cable or antenna, adding additional equipment, re-aligning antenna.

Includes a CWW Router and installation of extra cable, up to 100' indoor.

Requires a City Wide WIFI owned & managed router that we can remotely access.

Troubleshooting of customer's equipment, beyond the WIFI Router.

Fee set when customer is over 30 days past due & service is suspended for non-payment

Installation of equipment, after a customer has canceled or been disconnected & equipment removed and customer later resumes service.

If customer cancels service or is disconnected for non payment, and does not return or allow pickup of antenna.

If customer cancels service or is disconnected for non payment, and does not return or allow pickup of CWW owned WIFI Router.

Remote Access Turn On/Off     $10
Reset Button Reprogramming $50    In-Office
Reset Button Reprogramming $125  In-Home

If you contact any employee on their personal phone, email or social media regarding your service, we reserve the right to charge for un-authorized and/or after hours support. We value our employees and their personal and family time.